İhracHane Policies

İhracHane is committed to maintaining the privacy and security of all clients personal and business information. We comply with international data protection regulations, including GDPR, and apply strict policies for data handling.

Information We Collect

• Personal Information: Full name, company name, billing and shipping addresses, email, and phone number.
• Payment & Transaction Details: Credit card or bank transfer information processed securely via certified third-party providers.
• Order and Service Data: Order history, product inquiries, communication records.
• Technical Data: IP address, browser type, device type, and cookies.
• Factory & Product Data: Information collected during inspections or sourcing, including photographs, certificates, and factory details.

How We Use Your Data

• Process and fulfill orders accurately and efficiently.
• Manage warehousing, inventory, and shipment logistics.
• Provide customer support, status updates, and alerts.
• Generate reports, product research, and market analysis.
• Send marketing communications only if you have opted in.
• Ensure compliance with legal obligations including taxation, customs, and import/export regulations.

Data Sharing and Disclosure

We may share personal and business data with:

• Freight forwarders and logistics partners for international shipping.
• Payment gateways and banks for secure processing.
• Warehousing providers for storage and fulfillment purposes.
• Government or regulatory authorities when legally required.

We never sell or rent your personal information to third parties.

Security Measures

• Encrypted databases for sensitive information.
• Access controls to ensure only authorized personnel handle your data.
• Routine audits and security reviews to detect potential vulnerabilities.

Your Rights

• Access your personal data.
• Request correction or update of incorrect or incomplete data.
• Request deletion or restriction of data processing.
• Receive a portable copy of your personal data.

Contact: All requests can be submitted via [email address].